By Brian Maecker, top producing Colorado Springs CO Realtor®:
I just finished the CRS 210 course with Ed Hatch and while it was very basic it was also eye opening (again).
In looking over our business plans for this coming year, how many of us are still throwing tons of money at websites, tons of money on papers, postcards, calendars and any other means to get our names out there? How many of us are looking elsewhere for all those potential customers when the real gold mine is right under our noses.
For years, I have never spent much money on self promotion or listing promotion. Ed verified that I am probably on the right track with his ideas of getting referrals and repeat business. He formally introduced an idea of 12-3-2-1. I have been doing a form of this for all my years and I think that is why my overhead is low and my referrals are high. Yes, I don’t do huge numbers (137) so far this year but 92% of it is referred. In these times, maybe it’s time to return to our roots be there for our clients and save money at the same time.
I am summarizing the CRS 210 course but the basic principle is 12 written contacts per year, 3 phone calls per year, 2 visits per year and one event per year. Ed Hatch suggests doing this program only to “A” people who give you 1 or more referrals per year. If a person doesn’t give you a referral, they are out. Personally, I don’t think I can do that. Over all the years I have many people who I l know and they know me. But I will go into my database and trim the one’s I didn’t like or really don’t know. Think of the costs savings mailing only to people who know and like you. In today’s society people are increasingly cocooning themselves away. Why else is there spam filters, blocked mail systems and caller ID.
Secondly make 3 calls per year. To me this is easy. I have done this for years and right now I schedule and do 1600 people 3 times per year. The key is scheduling. Another key is listen. Remember “FORD”. Don’t forget to “Ask” for those referrals. I think that is a missing link with many phone calls. If the person knows and likes you, they want to help you. Give them that chance!!
Thirdly, visit them with something of value. This is where I struggle. How do I visit 1600 people? My goal is take one to lunch per month, or simply stop by and say “Hi”. I’ll keep you posted on this one.
Last is the “Event”. I have Santa Claus coming this weekend, it’s our 4th year. While it only touches 75-100 people, it’s an intimate contact. From last year’s event, I know I received 5 referrals. Many of you do these. Do you follow up with a Thank You note? I will now!
Will I trim my 1600 person database to 100? No, but I will identify 30-50 of my best referring people and do a little extra for them. I would rather have fun with them, than chase strangers.
All in all I think it’s a sound business model. I want to thank Ed Hatch for amplifying a good business model.
Thanks,
Brian Maecker
REMAX Advantage http://www.maecker.com/
5590 N. Academy Blvd.
Colorado Springs, CO 80918
Phone: (719) 593-2963
Toll Free: (888) 593-2963
Fax: (719) 599-7777
TheTeam@Maecker.com












